Frequently Asked Questions
Everything you need to know about our premium fabrics and services.
How do I order fabric samples before committing to a large purchase?
We offer swatches for most of our fabrics. Simply select the 'Order Swatch' option on the product page to see the color and feel the texture in person before placing a bulk order.
Is the fabric sold by the yard or by the bolt?
All our fabrics are sold by the yard unless otherwise specified. If you order multiple yards of the same fabric, it will be sent as one continuous piece.
What is your return policy for cut fabric?
Because our fabrics are custom-cut to your specific length, we generally do not accept returns unless the item is defective or damaged. We highly recommend ordering a swatch first to ensure satisfaction.
How long does shipping take for domestic orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the United States.
Do you offer wholesale or bulk discounts?
Yes, we offer competitive pricing for bulk orders and wholesale accounts. Discounts are often applied automatically for full-bolt purchases, or you can contact our support team for a custom quote.
Are the colors on the website accurate?
While we strive for color accuracy, please note that different monitors and mobile screens can display colors differently. Ordering a sample swatch is the best way to ensure the color meets your requirements.